In Astech Cleanroom Solutions we pride ourselves in providing our customers with unrivalled post-sales services. Whether in the form of product training, installation, commissioning, IQOQ/validation or tailored service contracts, our service philosophy is guided by excellence in quality, responsiveness, dependability and flexibility. Our engineers are highly trained both in-house and by our principals and have, at a minimum, third level educational qualifications. This training is on-going and updated regularly to ensure our service team keeps abreast of product and service developments.
Our products and systems are used in industries where downtime can have significant quality and financial implications. With this in mind we offer non-scheduled callout cover on our products. Emergency cover can be built into our Service Level Agreements (at three levels) and are customisable to meet your specific requirements.
We are widely recognised for our fast response times to non-scheduled call-outs and for offering our customers a high degree of flexibility in order that downtime is minimised.